I’m not sure if I’ve mention this or not, but we have decided to continue our SL virtual reference pilot project into the fall. In 3 months, with 80 hours of service and without much marketing, we answered over 120 SL and real life (RL) related questions from SL residents, McMaster affiliates (alumni, incoming students and existing students) and librarians. We hope to market the service more this term, recruit more volunteers and have already increased our hours of service to 8 a week. If you have any questions about the pilot, please feel free to contact me. I’m off to the WNY/O ACRL conference tomorrow to talk about reference in a virtual world and our pilot and will try to remember to post my slide, in case you’re interested.
Thanks to fellow SL archivist Christi Janus for his kind review of our pilot on his blog!